What does a letter cost?
A paper letter costs real money. Uely fetches a quote for print and shipping, adds the Uely margin and shows you the amount before payment. Shipping type is A-Post.
Region note: A-Post pricing and Swiss postage partners apply to this path.
- Open a draft in Post, or a document.
- Choose Brief (in Post) or Als Brief senden (on a document).
- Check recipient, address, page count and price. Type the address here if it is not stored yet.
- Pay at checkout.
- After payment Uely hands the letter to print and shipping. The address stays on the contact; a recipient you only type becomes a contact so the next letter stays in the same conversation.
What you should know
Section titled “What you should know”Postal mail is not usage credit. The price display depends on page count, shipping type (A-Post) and current partner price. Uely rounds the final price to sensible cent steps.
Empty content and documents that are too long are rejected. If you wait between quote and payment, the partner price can change and you must request again.
If something goes wrong
Section titled “If something goes wrong”If shipping fails after payment, Uely marks the letter as failed and automatically attempts a refund.
Questions
Section titled “Questions”Why does the letter price change between quote and checkout?
Section titled “Why does the letter price change between quote and checkout?”Because the partner price is time-limited. If you wait too long, get a new quote.
What happens if printing fails after payment?
Section titled “What happens if printing fails after payment?”Uely marks the letter as failed and automatically attempts a refund.
What does Uely take on top of the partner price?
Section titled “What does Uely take on top of the partner price?”A visible margin for quote, payment, PDF preparation, handoff, error handling and support. You see the final amount before checkout.
Can I send the same letter again?
Section titled “Can I send the same letter again?”Yes, but check content and address again. A failed and refunded shipment is a completed process.